FAQ
What makes Stillness different from other brands?
At Stillness, we redefine botanical luxury. Our flowers are meticulously crafted from premium materials, selected for their striking realism and natural texture. Each piece is designed to provide a perfect illusion, blending the timeless aesthetic of high-end floral design with exceptional durability.
How do I care for my Stillness flowers to maintain their beauty?
Our arrangements require very little maintenance. To preserve their exquisite appearance:
* Dusting: Use a soft-bristled brush, a feather duster, or a hairdryer on a cool setting.
* Cleaning: If necessary, a light wipe with a damp cloth and mild soapy water is sufficient.
Are Stillness compositions suitable for outdoor use?
Stillness creations are exclusively designed for indoor environments. To guarantee the integrity of our fine materials and the vibrancy of our pigments, they should not be exposed to outdoor weather conditions, moisture, or prolonged UV exposure.
What are the benefits of choosing Stillness ?
Choosing Stillness means embracing sustainable elegance. Our flowers offer:
* Incomparable Longevity: They never wilt, maintaining their peak bloom for years to come.
* Peace of Mind: No need for watering, pruning, or specialized care.
* Decorative Versatility: Perfect for elevating living spaces, executive offices, or prestigious events without the constraints of fresh flowers.
Shipping
Fast shipping
- Reliable Delivery: We offer premium shipping services across all Emirates, ensuring your luxury arrangements arrive in pristine condition.
- Standard Timeline: Orders within Dubai are typically delivered within 24–48 hours, while other Emirates may take 2–3 business days.
- Tracking: Once your order is dispatched, you will receive a tracking number via email or SMS to monitor your delivery in real-time
Return Policy
- 14-Day Window: In accordance with UAE Consumer Protection Law, customers have the right to return products within 14 days of delivery if they are found to be defective or not as described.
- Condition: For a successful return, items must be unused, in their original luxury packaging, and accompanied by the original tax invoice.
- Refunds: Approved returns will be processed via the original payment method or as store credit, excluding shipping fees unless the item was faulty.
Get in touch
- Dedicated Support: Our concierge team is available to assist you with bespoke requests or order inquiries.
- Contact Channels: You can reach us via email at hello@stillnessbotanic.com
- Response Time: We strive to respond to all inquiries within 24 hours during our business hours (Monday to Saturday, 9:00 AM – 6:00 PM GST).
About us
Stillness is our story : two French friends living in Dubai, united by a shared love for the timeless elegance of a floral bouquet.
However, we quickly faced the reality of life in a warm climate. Between the outdoor heat and the constant shift of indoor air conditioning, our beautiful blooms would often fade in just two or three days.
We found ourselves searching for an alternative: a way to preserve that "first-day" floral magic without the heartbreak of a wilting bouquet.
Today, we design and curate each composition to bridge the gap between French aesthetic and modern luxury living. Stillness is our answer for those who, like us, live at a thousand miles per hour but refuse to compromise on the lasting beauty of their sanctuary.
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